Something Borrowed
Privacy Policy
Last updated: 04.07.2026 · Applies to findsomethingborrowed.uk and the Something Borrowed app
Before you publish this: fields highlighted like [this] are placeholders — swap in your legal entity name, contact details, and any processors you actually use. This draft is written to be UK GDPR-aligned given your .uk domain, but it isn’t legal advice; have a solicitor sanity-check it before it goes live, especially once the app itself launches.
Contents
Something Borrowed is a peer-to-peer platform that helps people borrow and lend everyday items with others nearby. This policy explains what personal information we collect — whether you’re joining our waitlist today or using the full app once it launches — why we collect it, and what rights you have over it.
1. Who we are
Something Borrowed (“Something Borrowed”, “we”, “us”, “our”) operates findsomethingborrowed.uk and the Something Borrowed app. We are the data controller for the personal information described in this policy.
Registered address
42 New Oxford Street, WC1A 1EP, London
Company number
1-4
Contact email
somethingborrowedstudents@gmail.com
ICO registration
[Registration number, once registered with the Information Commissioner’s Office]
2. Information we collect
Waitlist and early access
•
Email address — when you join the waitlist, so we can send launch updates and early access invitations.
Once you create an account in the app
Profile information — name, photo, and any bio details you choose to add, so other users can identify you before a handoff.
Verification information — details used to confirm you’re a real person, which may be processed on our behalf by a verification provider.
Listings and items — descriptions, photos, and availability of items you list to lend.
Messages — chats between borrowers and owners arranging a handoff, so we can provide support if something goes wrong.
Ratings and reviews — feedback left about you or by you after a borrowing exchange.
Location data — see Section 6.
Payment information — if borrowing involves a fee or deposit, payment details are collected and processed by our payment provider; we do not store full card numbers ourselves.
Support communications — anything you tell us when you contact our team.
Collected automatically
Device and usage data — IP address, device type, browser, app version, and how you interact with the app or site.
Cookies and similar technologies — see Section 11.
3. How we use your information
To operate the waitlist and let you know when Something Borrowed launches near you.
To create and manage your account, and verify you’re a genuine user.
To show you relevant items nearby and connect borrowers with owners.
To facilitate messaging, scheduling, and handoffs between users.
To maintain ratings and reputation so the community stays accountable.
To process payments, deposits, or fees where applicable.
To provide customer support and resolve disputes between users.
To keep the platform secure, prevent fraud, and enforce our terms.
To improve the product, understand usage patterns, and develop new features.
To comply with legal obligations.
4. Our legal basis for processing
Under UK GDPR, we rely on the following legal bases:
Contract — to provide the app’s core functionality, such as creating your account, matching you with nearby items, and facilitating borrowing.
Consent — for the waitlist, marketing emails, and precise location access, which you can withdraw at any time.
Legitimate interests — for fraud prevention, service improvement, and keeping the community safe, balanced against your rights.
Legal obligation — where we need to retain or disclose information to comply with the law.
5. Who we share information with
We don’t sell your personal information. We share it only where necessary:
Other users — your profile, ratings, and listing details are visible to nearby users so borrowing can happen; your exact address is never shared, only an approximate distance or area.
Service providers — such as [hosting provider, e.g. AWS], [email provider, e.g. waitlist/mailing tool], [payment processor], and [identity verification provider], who process data on our behalf under contract.
Legal and safety reasons — where required by law, or to protect the rights, safety, or property of our users or the public.
Business transfers — if Something Borrowed is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
6. Location data
Something Borrowed is built around finding items near you, so location is central to how it works:
We use your approximate or precise location, with your permission, to show items nearby and let others find your listings.
You can control location access through your device settings at any time; turning it off will limit the app’s core matching functionality.
We only ever show other users an approximate distance or general area — never your exact home address.
7. International transfers
Some of our service providers may be located, or store data, outside the UK. Where this happens, we put safeguards in place — such as the UK’s International Data Transfer Addendum or adequacy regulations — to make sure your information stays protected to UK standards.
8. How long we keep information
Waitlist emails — kept until launch or until you unsubscribe, whichever is earlier.
Account and profile data — kept while your account is active, and for a limited period afterward to resolve disputes, meet legal obligations, and prevent fraud.
Messages and transaction records — kept for [e.g. 2 years] after an exchange, in case of disputes.
You can request deletion at any time — see Your rights below.
9. Keeping information secure
We use appropriate technical and organisational measures — including encryption in transit, access controls, and regular reviews — to protect your information. No system is completely secure, but we work to minimise risk and will notify you and the ICO of any breach where required by law.
10. Your rights
Under UK GDPR, you have the right to:
Access the personal information we hold about you.
Correct inaccurate or incomplete information.
Erase your information (“right to be forgotten”), subject to certain exceptions.
Restrict or object to certain processing.
Port your data to another service in a portable format.
Withdraw consent at any time, where processing is based on consent.
Complain to the Information Commissioner’s Office (ICO) if you think we’ve mishandled your information.
To exercise any of these rights, contact us at somethingborrowedstudents@gmail.com. We’ll respond within one month, as required by law.
11. Cookies and similar technologies
Our website uses cookies to remember your preferences, understand how visitors use the site, and — where you’ve consented — measure the effectiveness of our launch communications. You can control cookies through your browser settings. [Add detail here once you finalise your analytics/cookie stack, e.g. Google Analytics, Framer analytics.]
12. Children’s privacy
Something Borrowed is intended for users aged 18 and over. We don’t knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
13. Changes to this policy
We may update this policy as Something Borrowed evolves — particularly as we move from waitlist to full app launch. We’ll post the updated version here with a new “last updated” date, and where changes are significant, we’ll let you know directly.
14. Contact us
If you have questions about this policy or how we handle your information, reach out to us at somethingborrowedstudents@gmail.com.
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